As someone who blogs regularly on crisis communications issues, I'm very grateful for the TSA. They provide a never-ending stream of case studies on how not to communicate with the public. Case in point – a young lady recently managed to inadvertently get a 3-inch knife past two separate TSA checkpoints.Given the number of screenings […]
"Please be advised of a potential BART disruption at the Civic Center Station between 4:30 – 7:30p.m. this evening." This was the text message I received on my Droid about 4:32 yesterday from the San Francisco Department of Emergency Management. You'll note that it doesn't tell me why there is a potential disruption and what […]
By now you have probably heard about the Nigerian man who succeeded in boarding a Virgin America flight from New York to Los Angeles using an expired boarding pass in another person's name. According to news reports, the man was briefly detained by the FBI on landing and released. He was arrested several days later trying […]
It's been a busy few weeks around here, as you may have guessed. Like many consultants I was doing the paper chase – submitting proposals for potential projects. I swore last year that I wouldn't do it again – the chance of winning versus the level of effort required just isn't worth it. But there […]
Just received this from my colleague, Claire Rubin, who writes the Recovery Diva blog: As of June 2, 2011, all PDF versions of books published by the National Academies Press (NAP) will be downloadable free of charge to anyone. This includes the current catalog of more than 4,000 books plus future reports published by NAP. […]
Just wanted to share a link to a recent article I wrote for Xvand Technology on risk management for small businesses. It's part of a series on Small Business Disaster Recovery that might be of interest to you. Risk Management for Small Businesses
I was reading an article on the recent tornado in Missouri and was struck by the comment of one of the victims. He talked of how they had heard the warning sirens and had gone outside to look but saw nothing so they took no action. When the sirens sounded a second time, it was […]