My colleague, Johnathan Bernstein, recently ended a blog on the Chilean mine rescue with this comment: Truly successful crisis management does more than simply resolve the issues at hand. By making public the steps being taken to rectify and resolve issues, little room is left for damaging rumor and innuendo to creep in and stakeholders […]
For those readers who have been following the events following the explosion of a gas line in San Bruno, California, last month, it's now possible to access the dispatch communications from that terrible night. Dan Noyes, an investigative reporter for KGO 7, our local ABC affilliate, did an excellent report that captures the confusion and chaos […]
Ever give much thought to cyber-attack? A lot of us are at least familiar with the concept but would we know one if we experienced it? As an emergency manager, one of the things I really worry about is the slow-onset disaster – the event that starts low key and progresses so slowly that by the […]
Many of you I know have been following the recent tragedy in San Bruno, California. This one is a bit personal for me as I frequently drove by the area damaged by the gas explosion, some of the dead were friends of friends, and many of my colleagues are working on the scene, either in their […]
September is National Preparedness Monthin the United States and Mother Nature is certainly doing her best to remind us of the importance of being prepared. Since September 1st we've seen a hurricane along the East Coast, a tropical storm in Texas that caused tornado watches, and a major wildfire in Colorado. As I write this, […]
In my July newsletter I briefly discussed the Ushahidi Program as an example of the growing use of social media in disasters using. On August 9, the Red Cross released a survey showing just how important social media is becoming. The results are striking: 69% of respondents believed emergency responders should be monitoring social media 74% expected a response in less than […]
Effective emergency management begins with an assessment of risk. The problem is in identifying hazards and their potential impact on the people and organizations we serve. It seems there's a never ending stream of hazards. Some of them are not very noticeable. According to NASA, on August 1 there was considerable activity on the earth-facing side […]
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