Disasters and Social Media

In my July newsletter I briefly discussed the Ushahidi Program as an example of the growing use of social media in disasters using. On August 9, the Red Cross released a survey showing just how important social media is becoming. The results are striking: 69% of respondents believed emergency responders should be monitoring social media 74% expected a response in less than […]

Solar Storms – Do They Matter?

Effective emergency management begins with an assessment of risk. The problem is in identifying hazards and their potential impact on the people and organizations we serve. It seems there's a never ending stream of hazards. Some of them are not very noticeable. According to NASA, on August 1 there was considerable activity on the earth-facing side […]

BP’s Crisis Communications Strategy

There's been an interesting development in the ongoing oil spill saga. BP Chairman Carl-Henric Svanberg has replaced CEO Tony Hayward as the person in charge of the oil spill cleanup with Managing Director Robert Dudley. Ostensibly, the change is being brought about by Hayward's rather abysmal handling of public relations and demonstrates decisive leadership by Svanberg. However, […]

You Can Run But You Can’t Hide: Another Lesson From the Gulf Spill

My good friend, Art Taber, sent me a link to BP'sRegional Oil Spill Response Plan – Gulf of Mexico dated June 30, 2009. Although Art is not an emergency manager, he took the time to read the 583 page document and offered the following observations: In a section titled “Sensitive Biological & Human-Use Resources,” the […]

Learning from Catastrophe?

A recent op-ed piece in the San Francisco Chronicle by Ian Mitroff dealt with lessons that we should be learning from the recent oil spill in the Gulf. Mitroff is a professor at Alliant University in San Francisco and a senior investigator in the Center for Catastrophic Risk Management at UC Berkeley. He makes four […]

Worst Case Scenarios

One of the recurring questions in emergency management involves how we use risk assessments in planning. On the one hand, we need to focus on objective risk – risk that is most likely to occur and is credible. On the other hand, we understand that we are frequently dealing with events that fall into the high impact, […]