Is San Francisco’s New Fireboat a Political Football?

SFFD Proposed Fireboat (SF Chronicle photo) According to an article in this morning's San Francisco Chronicle the San Francisco Fire Department has just lost out on a Federal grant for $7.8 million for a new fireboat because of "procedural delays."  This is a big deal to us here in San Francisco. While others around the […]

Thoughts on the Boston bombing: don’t let the bad guys win.

The twin explosions in Boston yesterday serve to remind us of the vulnerability of an open society. Despite the best intentions of our government, we can never completely prevent attacks such as this. The initiative is always with the enemy. They choose the time, the place, the method, and the target. We can't stop all […]

Bicycles can play a role in recovery

Portland's Neighborhood Emergency Teams use cargo bikes Photo: Ethan Jewett Two things are always apparent in disasters. First, people are incredibly creative in dealing with crisis. Second, simple solutions work best. Case in point is the use of bicycles in disaster. I recently came across a blog by Hamzat Sani on the League of American […]

Three Mile Island Anniversary: Lessons from the past

Few people will remember that today is the 34th anniversary of the disaster at the Three Mile Island nuclear power plant. Nevertheless, this was a focusing event that solidified resistance towards nuclear power in the United States and remains an example of how poor decision making and crisis communication can turn an emergency into a […]

Return to the “Hotel California” – Five tips for dealing with the crisis

Last week I wrote about the case of the hotel in Los Angeles where a decomposing body was found in the water cistern. I asked how you would craft your initial crisis communications. Since no one has stepped up to the challenge, I'll offer my own thoughts on the subject. Here's what I would advise […]